amylovex45's Avatar


14 Jul, 2014 10:55 PM

Hi um I want to know how to change my voicemail thank you bye

  1. 1 Posted by Whistle Catheri... on 14 Jul, 2014 11:03 PM

    Whistle Catherine's Avatar


    To change your voicemail greeting, just call your voicemail; you'll be presented with a menu of options, including the option to change your greeting. If the menu doesn't trigger, it's because your voicemail inbox is empty. You can leave yourself a quick message, and then when you call into the voicemail again the menu will play.

  2. 2 Posted by Jen on 15 Jul, 2014 04:23 AM

    Jen 's Avatar

    Does anyone know if you have to be on a network or can you just be on wifi
    I really need to make calls ASAP my landline isn't working
    I need to ho from Ontario canada with the insisting call on a 3GS iPhone with upgrades on it - to Edmonton Alberta a landline
    Is it possible
    I need this to check on my 85 yr old mom out there
    If anyone can let me know the best way to do this - I would so very much appreciate

  3. 3 Posted by Whistle Eleanor on 15 Jul, 2014 02:31 PM

    Whistle Eleanor's Avatar


    Yep, you can use Whistle on either WiFi or a cellular network. Just note that to call non-Whistle numbers, you will need to purchase Whistle credit first. Please use the following steps:

    1. Open up your Whistle Phone app
    2. Go to the Account Management section of the Whistle Phone app using the "i" or "Account" button
    3. Sign into your account (if necessary)
    4. Click the "[Add to Balance]" link to the left of the My Service tab and choose the amount you'd like to add.

    From there, since you're using an iPhone, an iTunes screen should open and allow you to complete the transaction. Please make sure you have a functioning iTunes account before you begin.

    Let me know if you have any trouble.

  4. 4 Posted by Jen here on 16 Jul, 2014 12:29 AM

    Jen here 's Avatar

    Hi there
    Can I use a 3GS iPhone that is not on a network?
    Can I use a blackberry torch that is not on a network ?
    How do you just use wifi?
    It's urgent I check on my mom each night at least and
    I haven't been able since last Thursday
    Any help or info is greatly appreciated
    Her number is just a landline in assisted care
    By Telus Edmonton Alberta
    I'm trying to find the best clarity for her hearing challenges
    So I won't need my free long distance I have - a local access number here .295.ca
    What are the fees
    Thanks for your help

  5. 5 Posted by Whistle Eleanor on 16 Jul, 2014 02:42 PM

    Whistle Eleanor's Avatar


    I'm afraid Whistle isn't available for the Blackberry, but you can use Whistle on an iPhone. You should be able to use the following steps to find a WiFi network and connect on your iPhone:

    1. Touch "Settings"
    2. Touch "Wi-Fi"
    3. If Wi-Fi is off, touch "OFF" to switch it to "ON"
    4. Select the Wi-Fi network you want to use
    5. Enter the network password
    6. Touch "Join"
    7. You're now connected to the Wi-Fi network.

    (Source: How to connect to Wi-Fi on my Apple iPhone 3GS at Bell.ca)

    As I said above, you will need a balance of credit in your Whistle account to call any non-Whistle number, including your mother's Alberta landline. Our current listings for Alberta are:

    • Canada-Alberta A: 2.45¢/min
    • Canada-Alberta B: 2.45¢/min
    • Canada-Alberta Overlay: 2.45¢/min

    These are subject to change, so please check our Rates listing regularly to make sure you have the most recent information. All prices are in US dollars.

    I hope that works out for you. Again, let me know if you need anything else.

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