Join......Make a payment.......Give credit card details.

Harry Cotton's Avatar

Harry Cotton

15 May, 2014 09:08 PM

Dear Whistle.......I enjoyed the reasonable quality of your telephone system.

However there is no where with a big red observable easy to find Button that invites you to. JOIN,

and PAY.......and get STARTED. Please fix your website........

  1. 1 Posted by Harry Cotton on 15 May, 2014 09:10 PM

    Harry Cotton's Avatar

    Please help me make a payment on my account.

  2. 2 Posted by Harry Cotton on 15 May, 2014 09:11 PM

    Harry Cotton's Avatar

    If am having great difficulty in finding anywhere to join up and pay and get started

    there must be others. Sincerely Harry Cotton

  3. 3 Posted by Harry Cotton on 15 May, 2014 09:15 PM

    Harry Cotton's Avatar

    Now whistle is jammed on my iPad in a New conversation Text Edit mode.

  4. 4 Posted by Whistle Catheri... on 15 May, 2014 09:56 PM

    Whistle Catherine's Avatar

    Harry,

    Thanks for letting us know, and I'm sorry for the trouble. We're actually looking at streamlining the signup process now, so this is a problem we're aware of.

    It looks like you have a free account with us right now. You can get premium service and purchase credit by going to the My Account section of the website and clicking on the Go Premium option on the right-hand side of the screen. This will give you an option to purchase credit in varying amounts.

    Are you still having trouble with your texting setup?

  5. 5 Posted by Harry Cotton on 15 May, 2014 10:39 PM

    Harry Cotton's Avatar

    Dear Whistle....I was under the impression I had a months free trial.

    But after 20 hours I have been shut down. ?

    Harry Sincerely.

  6. 6 Posted by Whistle Catheri... on 15 May, 2014 10:49 PM

    Whistle Catherine's Avatar

    Harry,

    Whistle provides signup credit for twenty minutes of free US calls to non-Whistle numbers, as well as one month's free trial of texting and voicemail. Whistle-to-Whistle calls are always free and unlimited. If you'd like to make more calls to non-Whistle numbers and have used up your signup credit, you can purchase more through the website. Sorry for the confusion!

  7. 7 Posted by justintylermcdo... on 09 Dec, 2015 02:53 AM

    justintylermcdonald231's Avatar

    I think that you should not have to pay to get the premium features

  8. Support Staff 8 Posted by Dawn on 11 Dec, 2015 05:11 PM

    Dawn's Avatar

    I am sorry you feel that way is there anything I can help you with ...

    Dawn

  9. Dawn closed this discussion on 06 Jan, 2016 02:57 PM.

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