Disconnect after about 20-30 seconds
Every call I'm making gets disconnected after about 20-30 seconds (not counting the ads in the beginning). So I had listened to a dozen of ads today, and couldn't really use the app. I haven't seen mentioning any time limits on call length... A bug?
Ueing an iPad version here.
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1 Posted by Whistle Guru on 20 May, 2010 05:39 PM
Dmitry,
There is no limit to call length for Whistle calls.
Are these calls domestic or international ?
Do you see the same behavior when you receive inbound calls through Whistle ?
2 Posted by dniq on 20 May, 2010 05:46 PM
Haven't tried international, only incoming local - called various numbers, 1-800 ones, my cellphone, my office phone - same behaviour: always drops after approx. 1 minute since pushing the "dial" button.
3 Posted by dniq on 20 May, 2010 05:52 PM
Just checked one more time: called my cell phone. The call terminated on the iPad at approx. 40 seconds time, and an ad banned shown up on the screen right away. At the same time, the call on the cell phone did not terminate and simply continued to count seconds with complete silence. So apparently the call only terminates on the app side, and I suspected that the ad might have something to do with it.
4 Posted by Whistle Guru on 20 May, 2010 07:02 PM
Dmitry,
I have seen this behavior before with iPhones, but not the iPad. Can you try uninstalling the application and reinstalling it and see if this persists ?
5 Posted by dniq on 20 May, 2010 07:12 PM
Reinstalled. Still the same issue :(
6 Posted by Whistle Guru on 21 May, 2010 12:05 AM
Unfortunately, you might be stuck with this issue until our next release, which is awaiting approval by Apple. Stay tuned to our app on the app store (or our twitter or facebook page) to see when a new version is ready.
We will be moving to iAd when it is ready for production and hopefully this will also resolve any potential in app ad issues as well.
Sorry for the inconvienance
7 Posted by dniq on 23 May, 2010 09:07 PM
Looks like the issue is no longer occurring with the latest update (1.11), thanks!
Now one more quick question: what does it take to get rid of the ad before a call is placed? :)
8 Posted by Whistle Guru on 23 May, 2010 10:26 PM
Great to hear!
Whistle Guru closed this discussion on 23 May, 2010 10:26 PM.
9 Posted by Whistle Guru on 23 May, 2010 10:27 PM
We will be releasing the functionality this week to turn off ads. Stay tuned.