Delete account
Diamomd
via web
I would like to delete my account but I don't know how.
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Log in to Whistle
Log in to Whistle
via web
I would like to delete my account but I don't know how.
Comments are currently closed for this discussion. You can start a new one.
2 Posted by katsutoshi okugawa on 24 Jan, 2012 06:41 PM
I miss-input my e-mail address while making my account,therefore I want to delete my account,then create a new one. Pls tell me how to.
Support Staff 3 Posted by Whistle Eleanor on 24 Jan, 2012 07:21 PM
Katsutoshi,
I can actually correct the e-mail address for you without deleting the account. I'll just need to know the incorrect address you entered and the correct one you need. Since this is a public thread, the addresses will be automatically censored, but I'll still be able to read them.
Diamomd,
We handle account deletions manually, so I've now taken care of that for you. Thanks for giving Whistle a try!
4 Posted by k_t_o2000 on 24 Jan, 2012 08:33 PM
incorrect address-- ***@hotmail.com
corrected address-- ***@otmail.com
I could change the e-mail address in your service,pls tell me also where should I start from? activation? or may I use the telephone no now?
Support Staff 5 Posted by Whistle Eleanor on 24 Jan, 2012 11:38 PM
Katsutoshi,
Thanks. I have now edited the address and re-sent your activation e-mail, so you should get that in your inbox soon. Please use the activation e-mail to activate your account, and then you'll be able to make calls.
Let me know if you have any more trouble.
6 Posted by michaelcniven on 27 Jan, 2012 07:35 AM
My area code is incorrect, I want to delete my whistle account maybe sign up later
Thank you very much
James
7 Posted by michaelcniven on 27 Jan, 2012 07:46 AM
Okay thank you but no e-mail yet.
Well since is you who take care of deleting whistle account, I think you can manage my account by a few update.
I would then plead you to change my area code to (310) for me.
that is all I had wanted to do but cannot do.
James.
Support Staff 8 Posted by Whistle Eleanor on 28 Jan, 2012 05:58 PM
James,
I'm afraid I'm a bit confused. You should be able to change your number using the number change process. Are you having trouble with that?
9 Posted by mmoore on 29 Jan, 2012 05:55 PM
My I delete my account ***@hush.com
Thank you
Support Staff 10 Posted by Whistle Eleanor on 30 Jan, 2012 08:26 PM
Moore,
I've taken care of it. Thanks for giving Whistle a try.
11 Posted by z06antonio on 31 Jan, 2012 02:20 AM
Please delete my account
Support Staff 12 Posted by Whistle Eleanor on 01 Feb, 2012 08:16 PM
Antonio,
Please see my response in the thread you started, here. Thanks.
13 Posted by Lola Conselos on 02 Feb, 2012 03:07 AM
Hi: I placed $9.99 on my new account last night. I needed to change my number, and after doing so, my acct. Balance went down to 1.99. Pls. Advise. Thanks.
14 Posted by Mitesh patel on 02 Feb, 2012 06:29 AM
i want to delete my account
15 Posted by Paolo carubio on 02 Feb, 2012 05:44 PM
hi i wanna change my location to canada... i put in US cause my zipcode doesnt work and now i cant call local canada... please help! im email is ***@yahoo.com thanks
Support Staff 16 Posted by Whistle Eleanor on 02 Feb, 2012 08:24 PM
Lola,
It looks like you initially signed up with no area code preference. Since that's the case, each subsequent number change does carry a fee of $7.99.
Mitesh,
I have already taken care of it. Please see my responses to your previous posts.
Paolo,
I'm sorry, but I can't edit your location. Also, Whistle works the same way no matter where you are, so it shouldn't make a difference. Can you please tell me exactly what happens when you try to call? Are you getting an error message of some kind?
17 Posted by Paolo carubio on 03 Feb, 2012 01:51 AM
well it says i dont have any minutes when i try to call local canada but it works in when i try to dial a number in the US.... since im canada i really cant use it
18 Posted by Paolo carubio on 03 Feb, 2012 01:55 AM
well it now says "Not configured" on my iphone
19 Posted by dede1167 on 03 Feb, 2012 02:01 AM
Delete ny account
Support Staff 20 Posted by Whistle Eleanor on 04 Feb, 2012 06:09 PM
Paolo,
Thanks for elaborating. I'm afraid Canada does count as international, since Whistle uses US numbers only, so you'll need a balance on your account to call Canadian numbers.
You should be able to auto-configure the app by clicking the "i" or "Account" button in the app and logging in that way. Let me know how it goes.
Dede,
I can do that, but since you only made your account a couple days ago, may I ask if there was a problem? If so, would you be interested in troubleshooting?
21 Posted by Alex Figueroa on 06 Feb, 2012 08:20 PM
Hello can u plz delete my account? Thank you
Support Staff 22 Posted by Whistle Eleanor on 06 Feb, 2012 08:30 PM
Alex,
I can, but since your account is so new, may I ask if you had any trouble with it? If so, would you like to try fixing the problem?
23 Posted by Alex Figueroa on 07 Feb, 2012 01:59 AM
No problems, I would just like to delete my account.
24 Posted by seeairuhh on 07 Feb, 2012 02:16 AM
Delete my account
Support Staff 25 Posted by Whistle Eleanor on 07 Feb, 2012 08:36 PM
Alex,
Okay, I understand. It is done. Thanks for giving Whistle a try.
Sierra,
I can do that, but may I offer troubleshooting help first? It looks like your number was reclaimed due to inactivity. Would you like a new number, or do you simply no longer need the service?
26 Posted by Yacine Issioui on 08 Feb, 2012 04:29 AM
May i delete my acount thanks
T
Support Staff 27 Posted by Whistle Eleanor on 08 Feb, 2012 08:44 PM
Yissioui,
I can do that, but may I offer troubleshooting help first? It looks like your number was reclaimed due to inactivity. Would you like a new number, or do you simply no longer need the service?
28 Posted by Silvana Lupetti on 08 Feb, 2012 08:55 PM
This comment was split into a new private discussion: Please delete
Please delete ***@me.com and use ***@me.com instead so I may begin to use whistle. Thank you.
29 Posted by Bob on 09 Feb, 2012 02:39 AM
I got an old phone. Cant sign up. I get "email has already been taken" "Email doesn't match confirmation"
30 Posted by bob on 09 Feb, 2012 03:10 AM
to further explain. I have two daughters with iphones. an account was set up on iphone 1 then deleted. then iphone 2 used the Email and other info. Works fine. I went to put Whistle back on iphone 1. It says Email already taken. How do I really delete whistle off of 1 so I can re-install it?
Support Staff 31 Posted by Whistle Eleanor on 09 Feb, 2012 04:01 PM
Silvana,
I've split your question into a new thread, since I needed to ask about your e-mail address. Please see my response there.
Bob,
Only one account is allowed per customer, so that's why further sign-ups are blocked. Also, I actually find two accounts in your name already, one @yahoo.com and the other @me.com. I will have to delete one of those for good before I can help you with the other one, so please let me know which one you'd like to keep and which one I should remove.