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28 Feb, 2011 07:00 PM
Hello, I installed whistle on my iPad, I can receive calls but
cannot make. -- I've read through the responses from post made by
people having same issue as me...I did what was suggested (try
using a public connection) and it worked....
I also saw "disable the SIP ALG" on your router...BUT this I
don't know how to do. I logged into my account but cannot find
anything about that...I use NETGEAR WNR1000. how do i get this
2 Posted by Whistle Eleanor on 28 Feb, 2011 08:59 PM
I also responded to you in a different thread, I think, but in
the future let's keep the conversation on this one for clarity,
okay? It's easier to have a conversation in just one place. : )
Do you need to know how to access your router, or are you having
trouble finding the settings?
3 Posted by Ali on 28 Feb, 2011 09:06 PM
I am having trouble finding the settings. I am logged in but
when i go to WAN setup as suggested, there is nothing there that
has SIG ALG..
These are all I see..
Disable SPI Firewall
Default DMZ Server
Respond to Ping on Internet Port
MTU Size(in bytes)
4 Posted by Whistle Eleanor on 28 Feb, 2011 09:10 PM
As I understand it, the SIP ALG settings should be under NAT
Filtering. You may also want to change NAT Filtering itself from
Secured to Open.
5 Posted by Ali on 28 Feb, 2011 09:18 PM
hmm, it is set to open. has always been... setting to open and
secure are the only options for it..
6 Posted by Whistle Eleanor on 28 Feb, 2011 09:26 PM
Is the SPI firewall disabled? Some firewalls can also interfere
Also, it looks like there are two versions of the WNR1000, and
v1 may not be compatible with SIP services like Whistle. If that's
the case, you may want to consider switching to a different
7 Posted by Ali on 28 Feb, 2011 10:17 PM
ugh. i'm about to give up...I don't know what else to do..
thanks for trying to help..
8 Posted by Whistle Eleanor on 28 Feb, 2011 11:01 PM
I'm sorry for the trouble. Do you have the WNR1000 v1, then? It
would help us to have that data for future reference.
9 Posted by Ali on 02 Mar, 2011 05:28 PM
Hi, i am not sure which one i have. i no longer have the box and
i don't see anything about that listed in the router.... just
10 Posted by Whistle Eleanor on 02 Mar, 2011 07:30 PM
Okay, thanks for checking. Let me know if you turn up any more
Whistle Eleanor closed this discussion
on 15 Oct, 2012 05:17 PM.
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