iPad - SIP/Change password

Matthew's Avatar

Matthew

04 May, 2010 04:35 PM

I'm trying to connect Whistle to my Astrisk PBX and need to change the password I've associated with my SIP account. I don't see any way to do that...

  1. 1 Posted by Whistle Guru on 04 May, 2010 04:51 PM

    Whistle Guru's Avatar

    Matthew,

    Currently the only way to change your password is if your Asterisk PBX responds to authentication request with a 401 or 407 message (following the SIP Protocol) and this will prompt Whistle to ask you for your password again.

    We are providing the functionality to clear passwords from the Whistle settings menu in the next Whistle release. We do not have a specific date for release as of right now.

    Let me know if you are not prompted for the new password after your Whistle client fails SIP authentication with your Astrisk PBX

  2. 2 Posted by Jonathan on 05 May, 2010 11:53 PM

    Jonathan's Avatar

    Same problem with my Astérix it's not working

    I aslo try with voip.ms and same problem pretty frustating

  3. 3 Posted by Whistle Guru on 06 May, 2010 04:56 PM

    Whistle Guru's Avatar

    Jonathan, we are addressing this issue in the next release of Whistle on the app store. I will notify you when this release is available for download. Sorry for the inconvenience.

  4. 4 Posted by gpsfan on 08 May, 2010 05:15 AM

    gpsfan's Avatar

    how to set it up if I wanna use it with a SIP box, like pap2?

    thanks

  5. 5 Posted by Whistle Guru on 08 May, 2010 04:01 PM

    Whistle Guru's Avatar

    gpsfan,

    Try following this tutorial to setup your Whistle phone with a SIP service

    http://support.whistlephone.com/help/faqs/whistle-product-tutorials...

  6. 6 Posted by Garry Galinsky on 12 May, 2010 04:34 PM

    Garry Galinsky's Avatar

    I have the same problem because I originally entered the wrong password. I have attempted to uninstall and reinstall and still it does not ask me for a password. Very keen on trying the update; can you please notify me as well as to when it's available. Thanks!

  7. 7 Posted by Beth McGinnis on 15 May, 2010 09:25 PM

    Beth McGinnis's Avatar

    Will do

  8. 8 Posted by Beth McGinnis on 15 May, 2010 10:24 PM

    Beth McGinnis's Avatar

    Update just in ... password clearing functionality is in 1.11 which has been submitted to Apple. It’s now in Apple’s hands as to when the update will be available.

  9. Whistle Catherine closed this discussion on 03 Jun, 2010 08:13 PM.

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