Received an email about NOTICE OF TERMINATION OF WHISTLE PHONE® SERVICES

waihanip's Avatar

waihanip

04 Sep, 2024 04:32 AM

the email stated the following:

Whistle Logo
Dear Subscriber,

 

We hereby want to notify you that we have elected to terminate the Whistle Phone:registered: services and any associated software effective fifty-nine (59) days from the date of this notice. Beginning on 11/1/2024, your account will be deactivated, and you will not have access to any Whistle Phone:registered: services or associated software. Whistle Phone:registered: services include HD calling, texting, and voicemail services over WiFi and 3G LTE. This discontinuance affects all geographic areas currently served by Whistle Phone:registered:.

1) is this real?
2) Why?

  1. Support Staff 1 Posted by Dawn on 04 Sep, 2024 01:47 PM

    Dawn's Avatar

    Good morning

    Yes, it is real. We are decommissioning this application because the company no longer wants to continue with it.

    Dawn

  2. 2 Posted by Aaron on 04 Sep, 2024 05:34 PM

    Aaron's Avatar

    Can I port the number to another service or can you offer another service in which I can pay to keep the number?

  3. Support Staff 3 Posted by Dawn on 04 Sep, 2024 06:04 PM

    Dawn's Avatar

    You can port the number over just follow the following directions here. http://support.whistlephone.com/help/kb/whistle-notifications-for-c...

  4. Dawn closed this discussion on 05 Sep, 2024 02:09 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac