could not receive calls or text

rmabdu's Avatar


30 Jul, 2023 10:30 AM

lately I could not receive text or making a call although I have a balance in my account. please let me know what should I do


  1. Support Staff 1 Posted by Dawn on 31 Jul, 2023 12:35 PM

    Dawn's Avatar

    Regarding calling, you only have .66 on your account, and I am showing you have received 5 messages and sent 2? are you getting an error message?

  2. Support Staff 2 Posted by Dawn on 03 Aug, 2023 02:15 PM

    Dawn's Avatar

    I see you can have calls come into your account - I am closing this thread; please open a new request if you need further assistance.

  3. Dawn closed this discussion on 03 Aug, 2023 02:15 PM.

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