adding funds to account error

air2network's Avatar

air2network

23 Jan, 2023 03:22 PM

I was adding funds to my account and received an error on the windows app. I checked my credit card account and it shows that there is a pending charge hold for $9.99 which show that it is working on the billing end, just not updating my account.

  1. Support Staff 1 Posted by Dawn on 23 Jan, 2023 05:27 PM

    Dawn's Avatar

    I looked into the issue - due to our whistle application, It marked the payment as fraudulent - I went in and canceled the pay it should come off your method within 72 hrs.

    Dawn
    Whistle Support

  2. Dawn closed this discussion on 23 Jan, 2023 05:27 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

12 Apr, 2024 07:37 PM
04 Mar, 2024 02:42 PM
12 Dec, 2023 03:34 PM
30 Nov, 2023 02:41 PM
01 Nov, 2023 01:25 PM