tag:support.whistlephone.com,2010-02-09:/help/discussions/problems/138885-iphone-7Whistle: Discussion 2021-05-03T04:54:40Ztag:support.whistlephone.com,2010-02-09:Comment/490272672021-02-10T23:04:06Z2021-02-11T17:18:57ZIphone 7<div><p>I am tring to download but cant?</p></div>andytag:support.whistlephone.com,2010-02-09:Comment/490272672021-02-11T16:24:45Z2021-02-11T16:24:45ZIphone 7<div><p>are you using the App store</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/490272672021-02-11T17:36:10Z2021-02-11T17:36:10ZIphone 7<div><p>No I've downloaded it and my iphone says NOT CONFIGURED even though I set up the account and everything<br>
Username: <a href="mailto:andy@homhub.cc">andy@homhub.cc</a><br>
Password: Shabbos8</p></div>andytag:support.whistlephone.com,2010-02-09:Comment/490272672021-02-11T18:00:09Z2021-02-11T18:00:09ZIphone 7<div><p>Okay, so it is downloaded, you're having issues getting it to get configured to use.<br>
Open up your Whistle phone.<br>
Click the 'Existing Account' configuration option.<br>
You will be prompted to enter your existing Whistle phone number. Enter the number in the text box and click 'Save.'<br>
After you have saved your Whistle phone number, you will be prompted to enter your authentication password. This is the same password that you login to your account page with.<br>
Enter in your password and click 'Authenticate.'<br>
Your account should successfully authenticate.<br>
Once you have authenticated your account, you will be able to use Whistle to place and receive phone calls.</p>
<p>Try this let me know if it works.</p>
<p>Dawn</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/490272672021-02-11T18:02:24Z2021-02-11T18:02:24ZIphone 7<div><p>Andy</p>
<p>I am not showing this email address associated with any accounts... did you happen to sign up with another address possibly</p>
<p>Dawn</p></div>Dawn