Texting is not working with 10 digit number
Have 10 digit number but not able to text specific phone numbers consistently. texting iphone sometimes it works.
need help please
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Support Staff 1 Posted by Dawn on 06 Sep, 2019 06:45 PM
Are you using a vpn when trying to text or a third party service?
2 Posted by sklosk on 06 Sep, 2019 06:48 PM
No, it works sometimes
but not consistently.
Support Staff 3 Posted by Dawn on 06 Sep, 2019 06:51 PM
it could be your provider or the person your texting, we have heard of issues texting from a VOiP system, our engineers are trying to find out what causes the issue and fix it with the carriers.
4 Posted by sklosk on 06 Sep, 2019 06:52 PM
I have fios and the person I'm texting is on AT&T mobile
Support Staff 5 Posted by Dawn on 09 Sep, 2019 04:05 PM
I will have to have the engineers see if there is anything that can be done.
Dawn closed this discussion on 13 Nov, 2020 09:32 PM.