tag:support.whistlephone.com,2010-02-09:/help/discussions/problems/127811-call-forwarding-not-coming-to-my-phoneWhistle: Discussion 2019-06-12T14:25:20Ztag:support.whistlephone.com,2010-02-09:Comment/473289112019-06-05T16:07:41Z2019-06-05T16:07:41ZCall forwarding not coming to my phone<div><p>Please check your ring set up</p>
<p>If you set the wait time for call forwarding (from my whistle phone to my cell phone) to less than 5 seconds, the forwarding wont't work at all. The caller will hear "Please hold while I connect your call", and immediately "I am sorry but I can not complete your call". Your cell phone will not receive anything.</p>
<p>If you set wait time to more than 5 seconds, the call will be forwarded to you cell phone, but the number of rings on your cell phone before the caller hearing "I am sorry but I can not complete your call" (and then cut off) depends on the seconds you set. If you set 7 seconds, your cell phone rings one time (the caller hears more rings, around 4 or 5) and then cut off. If you set 10 seconds, your cell phone rings about 3 times. If I set 20 seconds, your cell phone rings about 6 times.</p>
<p>So as you see you will need to adjust the seconds or rings in order for it to work. Please let me know if you have further.</p></div>Dawn