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I cant send texts at all:(

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hp_delia

16 Mar, 2019 02:08 PM

Paid for unlimited texts till may but nit working , i get this message, pls help!

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1. Support Staff 1 Posted by Dawn on 18 Mar, 2019 03:14 PM

   

   Can you try again and see if you get the same message. dawn

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2. Support Staff 2 Posted by Dawn on 18 Mar, 2019 03:20 PM

   

   please keep to one thread i am attempting to get my engineers to look into this for you

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3. Support Staff 3 Posted by Dawn on 18 Mar, 2019 04:23 PM

   

   My engineers have restarted the application, can you attempt texting again.

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4. Support Staff 4 Posted by Dawn on 18 Mar, 2019 07:36 PM

   

   have you been able to text yet.

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5. 5 Posted by Erin on 19 Mar, 2019 02:31 PM

   

   Its working now thank u but why had this problem for 3 days?:(

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6. Support Staff 6 Posted by Dawn on 19 Mar, 2019 02:33 PM

   

   There was an issue on the server. We corrected it so you should not see any more issues.

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7. 7 Posted by Erin on 19 Mar, 2019 04:00 PM

   

   Thank u xx its working now

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8. Support Staff 8 Posted by Dawn on 19 Mar, 2019 07:33 PM

   

   Thank you, I am closing the ticket now

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9. Dawn closed this discussion on 19 Mar, 2019 07:33 PM.