tag:support.whistlephone.com,2010-02-09:/help/discussions/problems/118185-whistlephone-stopped-working-windows-10-but-works-on-android-phoneWhistle: Discussion 2021-05-03T04:53:59Ztag:support.whistlephone.com,2010-02-09:Comment/465285192018-11-26T19:21:23Z2018-11-26T19:21:23ZWhistlephone stopped working, Windows 10 but works on Android Phone.<div><p>Do you have the latest version uploaded on your devices? what number are you entering ...</p>
<p>Dawn</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/465285192018-11-26T22:11:11Z2018-11-26T22:11:11ZWhistlephone stopped working, Windows 10 but works on Android Phone.<div><p>I've deleted and re-downloaded the version from your website a few times. I'm entering the number 8 for the beginning of an 800 number. But with ANY 1 number I enter, the app closes on my computer. Works fine on my android phone.</p></div>scott.remsontag:support.whistlephone.com,2010-02-09:Comment/465285192018-11-27T15:25:04Z2018-11-27T15:25:04ZWhistlephone stopped working, Windows 10 but works on Android Phone.<div><p>Here are workaround instructions to get Whistle running under Windows 10:<br>
1. Open File Explorer and navigate to C:\Program Files (x86)\Vail Systems\Whistle<br>
2. Delete IPHLPAPI.DLL<br>
3. Double-click on Whistle</p>
<p>Give this a try and let me know if this works</p>
<p>Dawn</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/465285192018-11-28T22:53:35Z2018-11-28T22:53:35ZWhistlephone stopped working, Windows 10 but works on Android Phone.<div><p>Thanks for the quick reply, Dawn! The IPHLPAPI.DLL file was not there. Any other suggestions?</p></div>scott.remsontag:support.whistlephone.com,2010-02-09:Comment/465285192018-11-29T16:47:57Z2018-11-29T16:47:57ZWhistlephone stopped working, Windows 10 but works on Android Phone.<div><p>when your are downloading are you doing it from our site or a 3rd party ... you may want to try it with a different browser. also do you know how to check the SHA1 hash</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/465285192018-12-02T08:36:30Z2018-12-02T08:36:30ZWhistlephone stopped working, Windows 10 but works on Android Phone.<div><p>Just tried with a different browser (1st was google then firefox) Still the same problem. App opens but with the first click of a number, it closes. I don't know about SHA1 hash. It has worked for years and now doesn't.</p></div>scott.remsontag:support.whistlephone.com,2010-02-09:Comment/465285192018-12-03T14:50:42Z2018-12-03T14:50:42ZWhistlephone stopped working, Windows 10 but works on Android Phone.<div><p>I have emailed my engineer, I will see what he says and get back to you.</p></div>Dawn