Forgot password

a. hammoud 's Avatar

a. hammoud

16 Nov, 2018 05:32 AM

I know my whistle number and I know my email. Every time I request forgot password I get an email back with a link. When I click on the url I get “your email is not registered with this link”

How can I get access back to my account ?

and I couldn’t find a direct whistle email for suppprt.

  1. 1 Posted by a. hammoud on 16 Nov, 2018 05:40 AM

    a. hammoud 's Avatar

    Correction : message says

    Your Account could not be found with that Reset Password Link.

    My account# is (415) 666-2017

    I might then be mistaken with the email?

    I need to keep my current number please help

  2. Support Staff 2 Posted by Dawn on 19 Nov, 2018 07:27 PM

    Dawn's Avatar

    I show that phone number and email on that account. I will send you a new password reset link.

  3. Support Staff 3 Posted by Dawn on 20 Nov, 2018 05:51 PM

    Dawn's Avatar

    did the link I sent you work ? dawn

  4. Support Staff 4 Posted by Dawn on 03 Jan, 2019 08:02 PM

    Dawn's Avatar

    I am closing this thread if you need further assistance please open another thread dawn

  5. Dawn closed this discussion on 03 Jan, 2019 08:02 PM.

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