tag:support.whistlephone.com,2010-02-09:/help/discussions/problems/114967-number-issueWhistle: Discussion 2018-02-14T16:21:46Ztag:support.whistlephone.com,2010-02-09:Comment/447019272018-02-12T15:00:25Z2018-02-12T15:00:25ZNUMBER ISSUE<div><p>what was your previous number</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/447019272018-02-13T12:32:17Z2018-02-13T12:32:17ZNUMBER ISSUE<div><p>2033613136</p></div>moneymachinerytag:support.whistlephone.com,2010-02-09:Comment/447019272018-02-13T15:12:21Z2018-02-13T15:12:21ZNUMBER ISSUE<div><p>I was able to assign that number to your account. Please let me know if you need anything further</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/447019272018-02-14T12:52:22Z2018-02-14T12:52:22ZNUMBER ISSUE<div><p>Thank you. But there's still a problem, with this same account i activated texting yesterday, but haven't been able to send or receive text, all i get is 'an error occurred, try again later'. Please rectify this, thanks.</p></div>moneymachinerytag:support.whistlephone.com,2010-02-09:Comment/447019272018-02-14T14:41:47Z2018-02-14T14:41:47ZNUMBER ISSUE<div><p>are you attempting to text outside the US and Canada?</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/447019272018-02-14T15:41:39Z2018-02-14T15:41:39ZNUMBER ISSUE<div><p>Yes, and i used 0011 before the country code (no +).</p></div>moneymachinerytag:support.whistlephone.com,2010-02-09:Comment/447019272018-02-14T15:42:54Z2018-02-14T15:42:54ZNUMBER ISSUE<div><p>okay that is the issue right now we do not support text messages outside the US and Canada</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/447019272018-02-14T15:51:54Z2018-02-14T15:51:54ZNUMBER ISSUE<div><p>Ok, thank you. That is all for now.</p></div>moneymachinerytag:support.whistlephone.com,2010-02-09:Comment/447019272018-02-14T16:21:45Z2018-02-14T16:21:45ZNUMBER ISSUE<div><p>Please let me know if you need anything further have a great day.</p></div>Dawn