NUMBER ISSUE

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moneymachinery

10 Feb, 2018 06:05 AM

Can I get back a previous number?

  1. Support Staff 1 Posted by Dawn on 12 Feb, 2018 03:00 PM

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    what was your previous number

  2. 2 Posted by moneymachinery on 13 Feb, 2018 12:32 PM

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    2033613136

  3. Support Staff 3 Posted by Dawn on 13 Feb, 2018 03:12 PM

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    I was able to assign that number to your account. Please let me know if you need anything further

  4. Dawn closed this discussion on 13 Feb, 2018 03:12 PM.

  5. moneymachinery re-opened this discussion on 14 Feb, 2018 12:52 PM

  6. 4 Posted by moneymachinery on 14 Feb, 2018 12:52 PM

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    Thank you. But there's still a problem, with this same account i activated texting yesterday, but haven't been able to send or receive text, all i get is 'an error occurred, try again later'. Please rectify this, thanks.

  7. Support Staff 5 Posted by Dawn on 14 Feb, 2018 02:41 PM

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    are you attempting to text outside the US and Canada?

  8. 6 Posted by moneymachinery on 14 Feb, 2018 03:41 PM

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    Yes, and i used 0011 before the country code (no +).

  9. Support Staff 7 Posted by Dawn on 14 Feb, 2018 03:42 PM

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    okay that is the issue right now we do not support text messages outside the US and Canada

  10. 8 Posted by moneymachinery on 14 Feb, 2018 03:51 PM

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    Ok, thank you. That is all for now.

  11. Support Staff 9 Posted by Dawn on 14 Feb, 2018 04:21 PM

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    Please let me know if you need anything further have a great day.

  12. Dawn closed this discussion on 14 Feb, 2018 04:21 PM.

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