my app is not working

manula34's Avatar


23 Jan, 2018 02:25 PM

Hi my whistle phone is not working, I could not do call and either received, I dial for other phone and just ring but on the phone doesn't show the call. i restar the phone, delate the app, and reinstaled but it does not work

  1. 1 Posted by manula34 on 23 Jan, 2018 02:31 PM

    manula34's Avatar

    im already try what they suggested and the app still does not work

  2. Support Staff 2 Posted by Dawn on 23 Jan, 2018 02:45 PM

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    what device are you using the app on?

  3. 3 Posted by manula34 on 23 Jan, 2018 03:09 PM

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    in iphone 8

  4. Support Staff 4 Posted by Dawn on 23 Jan, 2018 03:24 PM

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    what is occurring when you dial if you can be more specific that would help me in guiding you through the process.

  5. 5 Posted by manula34 on 23 Jan, 2018 03:29 PM

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    an answering machine speaks to me but I do not get the call

  6. Support Staff 6 Posted by Dawn on 23 Jan, 2018 03:31 PM

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    you get a recording what does the recording say? and are they international calls or domestic?

  7. Support Staff 7 Posted by Dawn on 12 Feb, 2018 05:52 PM

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    Are you still having an issue if so can you please provide the necessary information so I can help you get this resolved.

  8. Support Staff 8 Posted by Dawn on 16 May, 2018 07:57 PM

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    If you still need my help please open another ticket. -- dawn

  9. Dawn closed this discussion on 16 May, 2018 07:57 PM.

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