tag:support.whistlephone.com,2010-02-09:/help/discussions/problems/114078-receiving-sms-verification-code-from-bankWhistle: Discussion 2017-11-14T17:57:23Ztag:support.whistlephone.com,2010-02-09:Comment/440296102017-11-14T01:55:57Z2017-11-14T01:55:57ZReceiving SMS verification code from bank<div><p>That you will have to ask your bank, there are some short code that may not come through. ask your bank if there are any systems that they are not compatible with.</p>
<p>Dawn</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/440296102017-11-14T11:53:14Z2017-11-14T11:53:14ZReceiving SMS verification code from bank<div><p>The bank code is compatible with any cellular phone carrier. Which carrier does Whistle work with? Is there anything special about Whistle's text messaging compared with regular cellular phone text messaging?</p>
<p>Vincent</p></div>yan1314642tag:support.whistlephone.com,2010-02-09:Comment/440296102017-11-14T14:57:26Z2017-11-14T14:57:26ZReceiving SMS verification code from bank<div><p>according to what I do know is we are not able to be used for verification texting purposes. I know that is defiantly true with Google pay and other financial services. Being that you did receive the text from your friend, I can say definitely this is the case.</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/440296102017-11-14T15:38:09Z2017-11-14T15:38:09ZReceiving SMS verification code from bank<div><p>In that case, could you cancel my upgrade and refund the $9.99 to my account? The main purpose of adding text to my whistle phone is to get verification codes from banks and credit card companies. Thanks.</p></div>yan1314642tag:support.whistlephone.com,2010-02-09:Comment/440296102017-11-14T17:35:18Z2017-11-14T17:35:18ZReceiving SMS verification code from bank<div><p>I cannot refund that portion if you want I can give you a credit on the calls portion the texting cycle will automatically end on 12/17 .</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/440296102017-11-14T17:39:57Z2017-11-14T17:39:57ZReceiving SMS verification code from bank<div><p>How much is on the "calls portion" (is it voicemail?)?</p></div>yan1314642tag:support.whistlephone.com,2010-02-09:Comment/440296102017-11-14T17:41:22Z2017-11-14T17:41:22ZReceiving SMS verification code from bank<div><p>no right now you have 3.99 on the call portion which is the amount you use to make calls. the amount I would refund would be 7.99 the amount you used to upgrade to texting/voicemail.</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/440296102017-11-14T17:46:07Z2017-11-14T17:46:07ZReceiving SMS verification code from bank<div><p>I don't quite understand. I used $9.99 to upgrade to texting/voicemail. Did you mean that text portion cost $2.00 and you can't refund text portion?</p></div>yan1314642tag:support.whistlephone.com,2010-02-09:Comment/440296102017-11-14T17:48:15Z2017-11-14T17:48:15ZReceiving SMS verification code from bank<div><p>on your purchases, I have a purchase of 7.99 that I am willing to credit you for phone calls. I do not have a purchase of 9.99.</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/440296102017-11-14T17:54:38Z2017-11-14T17:54:38ZReceiving SMS verification code from bank<div><p>I apologize. Please credit the $7.99 to the call portion of my account. Thanks much.</p></div>yan1314642tag:support.whistlephone.com,2010-02-09:Comment/440296102017-11-14T17:57:21Z2017-11-14T17:57:21ZReceiving SMS verification code from bank<div><p>This has been completed. Have a great day</p></div>Dawn