cannot create account

majid majid's Avatar

majid majid

22 Oct, 2017 02:05 AM

i have greate account but an error shown in the app
it says we were unable to greate your account
the tecket #B422985
plz help

  1. Support Staff 1 Posted by Dawn on 23 Oct, 2017 03:21 PM

    Dawn's Avatar

    You received a signup ticket because our system detected a potential issue with your IP address. If you're using a VPN, proxy, anonymizing service, or anything else that could alter your IP, please disable it and try again. Let me know if you still have trouble.

  2. Dawn closed this discussion on 24 Oct, 2017 05:05 PM.

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