Unable to receive and send Text from Iphone app version 1.5

99india's Avatar

99india

26 Sep, 2017 06:03 PM

I have version 1.5 installed on my phone. I have credit balance also but I am unable to receive and send Text in y account / phone number. Can some one suggest me the way out.

  1. 1 Posted by 99india on 26 Sep, 2017 06:10 PM

    99india's Avatar

    I understand sending text outside Whistle account is not possible but why I am not able to receive the Text message

  2. Support Staff 2 Posted by Dawn on 26 Sep, 2017 07:06 PM

    Dawn's Avatar

    You have not enabled the texting and voicemail service. You can do that through the my accounts page

  3. 3 Posted by Ank on 26 Sep, 2017 07:12 PM

    Ank's Avatar

    If i just want to receive text do i have to pay $9.99/-. Receiving text should not be chargeable

  4. Support Staff 4 Posted by Dawn on 26 Sep, 2017 07:14 PM

    Dawn's Avatar

    yes if you wish to receive or send text messages the service is 9.99 per month for unlimited. We get charged per text sent or received that is why the monthly charge.

  5. 5 Posted by Ank on 26 Sep, 2017 07:15 PM

    Ank's Avatar

    Thanks for prompt response. Appreciate

  6. Dawn closed this discussion on 26 Sep, 2017 07:18 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac