can not sign up in windows 10 PC

DEBAPRATEEM MAL's Avatar

DEBAPRATEEM MAL

28 Jun, 2017 06:43 AM

everything is fine but when I submit all details then its showing waiting signal after some time
page can not be displayed

  1. Support Staff 1 Posted by Dawn on 28 Jun, 2017 02:52 PM

    Dawn's Avatar

    what browser are you using explorer, chrome, or firefox

  2. 2 Posted by DEBAPRATEEM MAL on 29 Jun, 2017 05:46 AM

    DEBAPRATEEM MAL's Avatar

    My default Browser in my PC is google chrome but the whistle page opened by internet explorer

  3. Support Staff 3 Posted by Dawn on 29 Jun, 2017 02:43 PM

    Dawn's Avatar

    I would try first to uninstall then reinstall it, then we can go from there.

  4. 4 Posted by DEBAPRATEEM MAL on 30 Jun, 2017 03:11 AM

    DEBAPRATEEM MAL's Avatar

    i have already done uninstall and resinstall but nothing works

  5. Support Staff 5 Posted by Dawn on 30 Jun, 2017 02:06 PM

    Dawn's Avatar

    Here are workaround instructions to get Whistle running under Windows 10:

    Open File Explorer and navigate to C:\Program Files (x86)\Vail Systems\Whistle
    Delete IPHLPAPI.DLL
    Double-click on Whistle

    try this and let me know if this works

  6. 6 Posted by DEBAPRATEEM MAL on 30 Jun, 2017 03:44 PM

    DEBAPRATEEM MAL's Avatar

    there is no IPHLPAPI.DLL file found only tree DLL files available
    please check the attachment

  7. Support Staff 7 Posted by Dawn on 30 Jun, 2017 03:52 PM

    Dawn's Avatar

    alright I am giving this over to my engineers to take a look at this. I will get back to you as soon as they give me further direction.

  8. 8 Posted by DEBAPRATEEM MAL on 01 Jul, 2017 06:12 AM

    DEBAPRATEEM MAL's Avatar

    i am waiting

  9. Support Staff 9 Posted by Dawn on 11 Jul, 2017 04:33 PM

    Dawn's Avatar

    I understand and I have emailed my engineer due to the holiday they have been backed up I will advise as soon as I hear.

  10. Dawn closed this discussion on 11 Jul, 2017 04:33 PM.

  11. DEBAPRATEEM MAL re-opened this discussion on 12 Jul, 2017 05:54 AM

  12. 10 Posted by DEBAPRATEEM MAL on 12 Jul, 2017 05:54 AM

    DEBAPRATEEM MAL's Avatar

    when will u give me the solution???

  13. Support Staff 11 Posted by Dawn on 12 Jul, 2017 05:24 PM

    Dawn's Avatar

    As soon as I hear something I have sent an email asking for a status update

  14. 12 Posted by DEBAPRATEEM MAL on 13 Jul, 2017 04:04 AM

    DEBAPRATEEM MAL's Avatar

    i am waiting for ur reply

  15. Support Staff 13 Posted by Dawn on 14 Jul, 2017 03:32 PM

    Dawn's Avatar

    thank you

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Already uploaded files

  • whistle.jpg 220 KB

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac