Account deletion

sil's Avatar

sil

21 Apr, 2017 02:48 PM

Do you guys delete my account after a certain period of inactivity?

I had that happen with another provider because I was out of the country for a while and was not using the service.

Thanks!
Sil

  1. Support Staff 1 Posted by Dawn on 21 Apr, 2017 02:58 PM

    Dawn's Avatar

    what was the email address associated with your account.

  2. 2 Posted by sil on 21 Apr, 2017 03:03 PM

    sil's Avatar

    Well I have not yet opened an with whistlephone. The experience I went through occurred with a different company.

  3. Support Staff 3 Posted by Dawn on 21 Apr, 2017 03:05 PM

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    Okay, no we do not delete but we do reclaim the phone number. This is only done after we send you an email, alerting you of the issue.

  4. 4 Posted by sil on 21 Apr, 2017 03:09 PM

    sil's Avatar

    thanks for the information and for getting back to me so quickly!

  5. Support Staff 5 Posted by Dawn on 21 Apr, 2017 03:18 PM

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    Your welcome have a great day

  6. Dawn closed this discussion on 21 Apr, 2017 03:18 PM.

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