Delete account

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doyleo

22 Mar, 2017 05:02 PM

I no longer use Whistle and wish to delete my account. How do I close account?

  1. 1 Posted by doyleo on 23 Mar, 2017 04:51 PM

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    Your terms of use state that I can terminate this account at any time. I have been attempting to terminate this account now for a day and tried several months ago. why can't I terminate my account?

  2. Support Staff 2 Posted by Dawn on 23 Mar, 2017 08:24 PM

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    what is the email address is associated with the account?

  3. 3 Posted by doyleo on 24 Mar, 2017 02:30 AM

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    Third time I am sending this. Present address is [email blocked]. I signed up for Whistle with doyleo@q.com. I changed my account info to the Comcast address in 2014.

  4. Support Staff 4 Posted by Dawn on 24 Mar, 2017 04:04 PM

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    I am hesitant to cancel your account unless you are positive due to you having a balance of 4.09 left which we cannot refund.

    are you sure you wish me to cancel the account?

    Dawn

  5. 5 Posted by doyleo on 24 Mar, 2017 04:18 PM

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    Yes, please cancel my account. I know I have $4.00 left and am willing to forfeit it. I have been getting spurious calls from bill collectors on my Whistle Phone number.

  6. Support Staff 6 Posted by Dawn on 24 Mar, 2017 04:19 PM

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    I can change your number instead, but will cancel ...

  7. 7 Posted by doyleo on 24 Mar, 2017 05:32 PM

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    Please cancel. Thank you.

  8. Support Staff 8 Posted by Dawn on 24 Mar, 2017 05:55 PM

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    this has been completed for you

  9. Dawn closed this discussion on 24 Mar, 2017 05:55 PM.

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