Only one incoming ring then disonnects

Swaminathan  gnanasambandam's Avatar

Swaminathan gnanasambandam

07 Mar, 2017 01:36 PM

I am getting Only one incoming ring then disonnects. I am using samsung s7.

  1. Support Staff 1 Posted by Dawn on 08 Mar, 2017 04:33 PM

    Dawn's Avatar

    There is a setting for rings what is that set at usually I tell people to set it as high as 5 or 6, can you check that for me

  2. Support Staff 2 Posted by Dawn on 15 Mar, 2017 07:38 PM

    Dawn's Avatar

    has your issue been resolved or are ou still having an issue.

  3. 3 Posted by Swaminathan gn... on 16 Mar, 2017 12:19 AM

    Swaminathan  gnanasambandam's Avatar

    What is the menu flow for that setting.

    Moreover when I press return to call from missed call screen become blank.

  4. Support Staff 4 Posted by Dawn on 16 Mar, 2017 01:48 PM

    Dawn's Avatar

    Can you send me a screen shot of your phone and what you see when you are looking at your my account page for the samsung s7, so I can direct you.

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