number expired

dkpodct's Avatar


23 Jan, 2017 10:41 PM

my phone number expired.. how do i get a new one?

  1. 1 Posted by dkpodct on 23 Jan, 2017 11:29 PM

    dkpodct's Avatar

    if you can not activate my old number, can you assign me a new one in the 617-936-xxxx area?

  2. Support Staff 2 Posted by Dawn on 24 Jan, 2017 05:01 PM

    Dawn's Avatar

    I cannot issue you one with a specific area code only you can do that go to my account page and select assign a new number it will allow you to choose a spcfic area code

  3. Dawn closed this discussion on 24 Jan, 2017 05:01 PM.

  4. dkpodct re-opened this discussion on 06 Feb, 2017 08:27 PM

  5. 3 Posted by dkpodct on 06 Feb, 2017 08:27 PM

    dkpodct's Avatar

    I don't have that option. is it because i have not put in a credit card yet?

  6. Support Staff 4 Posted by Dawn on 06 Feb, 2017 08:46 PM

    Dawn's Avatar

    It is because you have not purchase the premium package, we do not hold credit card numbers in our system.

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