number expired

dkpodct's Avatar


23 Jan, 2017 10:41 PM

my phone number expired.. how do i get a new one?

  1. 1 Posted by dkpodct on 23 Jan, 2017 11:29 PM

    dkpodct's Avatar

    if you can not activate my old number, can you assign me a new one in the 617-936-xxxx area?

  2. Support Staff 2 Posted by Dawn on 24 Jan, 2017 05:01 PM

    Dawn's Avatar

    I cannot issue you one with a specific area code only you can do that go to my account page and select assign a new number it will allow you to choose a spcfic area code

  3. Dawn closed this discussion on 24 Jan, 2017 05:01 PM.

  4. dkpodct re-opened this discussion on 06 Feb, 2017 08:27 PM

  5. 3 Posted by dkpodct on 06 Feb, 2017 08:27 PM

    dkpodct's Avatar

    I don't have that option. is it because i have not put in a credit card yet?

  6. Support Staff 4 Posted by Dawn on 06 Feb, 2017 08:46 PM

    Dawn's Avatar

    It is because you have not purchase the premium package, we do not hold credit card numbers in our system.

  7. Dawn closed this discussion on 15 Mar, 2017 07:27 PM.

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