Impossible to sign up !!!

staley's Avatar


06 Jan, 2017 10:13 PM

I cannot register / sign up. Why can this not be done in a standard web browser???

1. There is no captcha image!
2. One can get around this by going to accessibility and then proceeding without

However signup fails, I got error code: B415353

Please activate my account manually!!!

  1. Support Staff 1 Posted by Dawn on 09 Jan, 2017 08:48 PM

    Dawn's Avatar

    You received a signup ticket because our system detected a potential issue with your IP address. If you're using a VPN, proxy, anonymizing service, or anything else that could alter your IP, please disable it and try again. Let me know if you still have trouble.

  2. Support Staff 2 Posted by Dawn on 26 Jan, 2017 04:19 PM

    Dawn's Avatar

    I hope we cleared up your situation ... please let me know if you need anything further.

  3. Dawn closed this discussion on 26 Jan, 2017 04:19 PM.

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