Unable to Register

Koustav 's Avatar


01 Jan, 2017 05:52 PM

I have tried over 20 times but unable to register

  1. Support Staff 1 Posted by Dawn on 01 Jan, 2017 05:55 PM

    Dawn's Avatar

    I am out of the office from December 23 until January 2. I will have limited access to email and will get back to you at my earliest convenience.

  2. 2 Posted by staley on 06 Jan, 2017 10:09 PM

    staley's Avatar

    Same here - cannot register / sign up. Why can this not be simply done in a web browser???

    1. There is no captcha image
    2. One can get around this by going to accessibility and then proceeding without

    However signup fails, I got error code: B415353

    Please activate my account manually!!!

  3. Support Staff 3 Posted by Dawn on 09 Jan, 2017 08:47 PM

    Dawn's Avatar

    You received a signup ticket because our system detected a potential issue with your IP address. If you're using a VPN, proxy, anonymizing service, or anything else that could alter your IP, please disable it and try again. Let me know if you still have trouble.

  4. Dawn closed this discussion on 15 Mar, 2017 07:24 PM.

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