tag:support.whistlephone.com,2010-02-09:/help/discussions/problems/110924-paymentWhistle: Discussion 2017-01-18T15:42:03Ztag:support.whistlephone.com,2010-02-09:Comment/411609782016-11-05T03:02:23Z2016-11-05T03:02:31Zpayment<div><p>i made payment for premium but i see this problem !!</p></div>shehab mohamedtag:support.whistlephone.com,2010-02-09:Comment/411609782016-11-07T16:44:04Z2016-11-07T16:44:04Zpayment<div><p>The reason there is a problem processing your payment is our
system defined it as fraudulent</p>
<p>which means that it was not accepted and not added to your
account .. so it was not a successful addition.</p>
<p>if you are using a vpn that can cause such an error.</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/411609782016-11-07T17:01:23Z2016-11-07T17:01:24Zpayment<div><p>i don't use vpn<br>
and in screenshot you see card statement and see that funds taken
from my card!</p></div>shehab mohamed tag:support.whistlephone.com,2010-02-09:Comment/411609782016-11-07T17:12:56Z2016-11-07T17:12:56Zpayment<div><p>We have not taken any payment, if we did take payment it would
be added to your account. It is illegal to take payment under a
fraudulent charge. You should call your credit card company and
find out what happend.</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/411609782017-01-18T15:42:02Z2017-01-18T15:42:02Zpayment<div><p>please let us know if you need further assistance -- dawn</p></div>Dawn