tag:support.whistlephone.com,2010-02-09:/help/discussions/problems/108222-installation-problemsWhistle: Discussion 2016-01-06T14:56:08Ztag:support.whistlephone.com,2010-02-09:Comment/380012392015-09-23T14:16:43Z2015-09-23T14:16:43ZInstallation Problems<div><p>Can you give me the email address you signed up with</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/380012392015-09-24T20:11:24Z2015-09-24T20:11:24ZInstallation Problems<div><p>Linda</p>
<p>Are you still having issues or have you been able to resolve
them?</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/380012392015-09-26T22:03:35Z2015-09-26T22:03:36ZInstallation Problems<div><p>I have been unable to sign up because on the PC the software
does not show up after installation and when I try to sign up on
the phone it tell me I have the wrong email or the wrong password.
The email I attempted sign up with is the email you are responding
too.</p></div>Linda Warnertag:support.whistlephone.com,2010-02-09:Comment/380012392015-09-28T13:14:22Z2015-09-28T13:14:22ZInstallation Problems<div><p>Is your PC upgraded with the most recent version of your browser
.. also what browser are you using when downloading onto your
computer?</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/380012392015-09-30T00:49:05Z2015-09-30T00:49:07ZInstallation Problems<div><p>I am using the latest version of Foxfire.</p></div>Linda Warnertag:support.whistlephone.com,2010-02-09:Comment/380012392015-09-30T13:04:43Z2015-09-30T13:04:43ZInstallation Problems<div><p>what is the version on your pc windows, windows 7.... or are you
using a mac</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/380012392015-10-03T20:03:08Z2015-10-03T20:03:08ZInstallation Problems<div><p>I am using Windows 10 on a Gateway PC.</p></div>Linda Warnertag:support.whistlephone.com,2010-02-09:Comment/380012392015-10-03T20:14:29Z2015-10-03T20:14:29ZInstallation Problems<div><p>My phone is an Android.</p>
<p>Is there someway to delete all the software and start over?</p></div>Linda Warnertag:support.whistlephone.com,2010-02-09:Comment/380012392015-10-06T15:17:38Z2015-10-06T15:17:38ZInstallation Problems<div><p>My engineers stated that there are issues running whistle under
Windows 10 and they are looking into it .. As far as Android I do
not know how to delete off an android I know with an IPhone you
hold down on the icon and delete it . you may want to check the
phones site to see how to delete an application</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/380012392015-10-08T02:20:27Z2015-10-08T02:20:29ZInstallation Problems<div><p>I deleted the app and then reinstalled it on the Android. When I
tried to create an account, it was still telling me I had the wrong
email and wrong password even though I had not set up an account at
that point. I need to know why this is happening.</p></div>Linda Warnertag:support.whistlephone.com,2010-02-09:Comment/380012392015-10-08T13:16:32Z2015-10-08T13:16:32ZInstallation Problems<div><p>sent to engineers for further checking</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/380012392015-10-21T21:49:47Z2015-10-21T21:49:47ZInstallation Problems<div><p>It looks like there are still Win 10 problems. Here is the error
when I run whistle.exe (which I just downloaded and installed):
Ordinal Not Found - The ordinal 1 could not be located in the
dynamic link library C:\Program Files (x86)\Vail
Systems\Whistle\IPHLPAP.DLL. (The DLL file is in the folder.)</p></div>mikemostromtag:support.whistlephone.com,2010-02-09:Comment/380012392015-10-23T22:59:33Z2015-10-23T22:59:33ZInstallation Problems<div><p>I am still waiting for an answer as to why the software will not
install on my android.</p></div>Linda Warnertag:support.whistlephone.com,2010-02-09:Comment/380012392015-10-26T15:10:46Z2015-10-26T15:10:46ZInstallation Problems<div><p>request sent to engineers will advise</p></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/380012392015-11-05T15:20:33Z2015-11-05T15:20:33ZInstallation Problems<div><p>Here are workaround instructions to get Whistle running under
Windows 10:</p>
<ol>
<li>Open File Explorer and navigate to C:\Program Files (x86)\Vail
Systems\Whistle<br></li>
<li>Delete IPHLPAPI.DLL<br></li>
<li>Double-click on Whistle</li>
</ol></div>Dawntag:support.whistlephone.com,2010-02-09:Comment/380012392015-11-07T07:39:22Z2015-11-07T07:39:23ZInstallation Problems<div><p>there is a problem while installation cabinet file is required
or corrupted.<br>
what to do?</p></div>haziqtag:support.whistlephone.com,2010-02-09:Comment/380012392015-11-08T19:52:00Z2015-11-08T19:52:00ZInstallation Problems<div><p>which running system?</p></div>Dawn